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ezyCollect Payments: Settlement & Statement Descriptors
ezyCollect Payments: Settlement & Statement Descriptors

How settlements or charges appear on our clients (suppliers/you) & customers' (your customer) bank statements

Bill avatar
Written by Bill
Updated over 2 months ago

What are Settlement Descriptors?

Settlement descriptors are the entries that appear on your business’s bank statements when funds are settled.

What you’ll see:

  • For Australia, US, and NZ card transactions: Settlements will appear as: `ezyCollectPay_xxxxxxx` where "xxxxxxx" is a unique, auto-generated ID.

  • For Australia bank transfer transactions: Settlements will appear as: `XX.xxxxxx EZYCOLLECT PAYOUT <Payout Date> - <ORG_NAME>

    Here, "XX.xxxxxx" is an auto-generated ID.


What are Statement Descriptors?

Statement descriptors are the entries that appear on your customer’s bank statements after a successful payment or refund.

What your customers will see:

Statement descriptors consist of two parts, separated by an asterisk (*):

  • Prefix Descriptor:** Fixed as “EC”

  • Dynamic Descriptor:** Your business/supplier name

Example: `EC*YOURBUSINESSNAME`

Important Notes:

  • While ezyCollect provides a standard format for settlement and statement descriptors, some banks may override this format based on their internal policies.

  • Descriptors are limited to 22 characters in total. Any characters beyond this limit will be truncated.

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