In the event of a sync issue, you may be required to re-authenticate your ezyCollect account.
To do so, simply follow the below instructions:
- Log into your ezyCollect account and hover over the 'Last Sync' button in the top-right hand corner of the page. As seen in the below image, select the 'Authenticate' button.
2. From here, you will be prompted to log-in with your Xero account. Simply select the name of your company file.
3. Click 'Allow Access' to complete the re-authentication process.