You can use ezyCollect to send a personalised message to your customer at any time. You might use this feature to ensure all your debtor communications are recorded in one place.
After logging in to ezyCollect:
Click on Customers from the left menu.
To select the customer, click into the tick box next to the customer's name.
From the customer's page, click the Communication Actions drop down menu and select Send Email.
Personalise your email by ticking attachments if you want to add these, and by selecting merge fields available from the right menu (drag and drop these into the body of your email).
Click Preview to review before sending.
Click Send to send!