ezyCollect comprehensively communicates with its users. Your business might decide that only some of your users need to receive all ezyCollect system alerts and / or call notifications.

To switch alert messages and communication emails on or off for users: 

  1. Click on Users from the left menu.

  2. Click on the Edit  button to make changes to a particular user's settings.

  3. In the Edit User pop-up page, tick or untick Send Alerts to, Call Summary Notification, Debt Collection Alerts and Receivable Risk Report. Learn the different email notifications a user receives here. 

  4. Click Save User to confirm your changes.

Related Article: Set-up and enable 2FA for your ezyCollect user login

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