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[Webinar] Features Highlight: Advanced Communication Workflow Settings and Customer Contact Tagging
[Webinar] Features Highlight: Advanced Communication Workflow Settings and Customer Contact Tagging

Feature updates and releases - 9 April 2020

Jane avatar
Written by Jane
Updated over a week ago

Topics Covered:
1. New Advanced Communication Workflow Settings - tailor your communication workflow to different recipients based on your relationship with your customer or your customer’s request

2. Customer Contact Tagging - tag your customers’ contact information depending on the communication they should receive.

Outcomes:

  • Get to know these features in high level overview

  • Group your customer contacts using tags to identify which communications are sent to different recipients

  • Apply these customer contact tags and update your communication workflow accordingly

Presented by:

  • Nicole Harvey, Customer Success Manager

  • Jane Evio, Head of Customer Success

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