If you need to add more Users in ezyCollect, you can follow these easy steps:
Login to ezyCollect
Click on Users under Settings
Click on “Add Users” if adding additional users
Fill up the required fields
Select the User type (Manager, Standard or Call Center)
Select the type of alerts this user is required to receive
Click on ‘Enable’
Types of Users:
Manager User - has the authority to change or edit all settings and update customer statuses
Standard User and Call Center - cannot change the workflow and customer statuses. This will require authorization code before any changes can be made.
Refer to the guideline video:
Please note your ezyCollect license has a limited number of users. If you need more users in your account, please contact our CS team on customersuccess@ezycollect.com.au.