Personalising the thank you message template takes seconds and is such a simple way to acknowledge your customer's payment, sincerely and promptly.  And this sets the tone for your next transaction, too!

  1. Login to ezyCollect and click on the Communication Rules tab from the left menu. 

  2. Scroll down the communication workflow and find Thank you Payment Message. Click View and Edit.

  3. You can personalize the template by dragging and dropping the merge fields found on the right column of your page. In the example below, we add the customer's business name, our business name, our phone number and our logo. 

  4. Write your thank you message in the body of the email. 

  5. Click preview to check, then save. 

Your customers will really appreciate this - trust us!

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