What is a Settlement Report?
This report outlines the amount that is settled to your nominated bank account on a daily basis provided that there are funds to be transferred based on your transaction activities.
Please note that default settlement period is two (2) business/banking days; take into account if there are public holidays.
For example:
Your customer pays you on Monday, this will appear in your Wednesday settlement report
Your customer pays you on the weekend, this will appear in your Tuesday settlement report
All payments are displayed in the Transactions Page so you can check the status whether they have been settled or it failed
Important information:
Settlement reports are generated on a daily basis and will be sent to you if there's a scheduled settlement of fund(s) on that day. The report is automatically sent to your nominated email address between 11:00am - 2:00pm AEST.
What's included in the Settlement Report:
Credit Card - All payouts completed for the day
Bank Transfer - All transactions that were cleared the day before and scheduled for settlement on the day.
Note: The bank transactions in the settlement report can be settled up until 7pm AEDT/AEST. This means you may not see some bank transfers in your bank account until 7pm that same day. You can check the status of these payments in your Transactions Page.
Settlement report settings are configured during activation of ezyCollect Payments. For any changes and/or requests, please reach out to payments@ezycollect.com.au
Sample Settlement Report Email
The email body includes a table to show breakdown of settled amounts between different supported card types as well as a separate table for bank transfer transactions.
The attached detailed report (external file) shows the actual breakdown per transaction and includes other important details for reconciliation such as transaction references (invoice, sales order numbers), payment amount, merchant fees, settled amount, etc.
Sample screenshot of the attached detailed report below:
Definitions for the key columns on the attached detailed report
Payment Related To | Refers to the transaction reference/description |
Requested Amount | Total payment amount excluding applicable merchant fees |
Payment Amount | Total charged including surcharged merchant fees |
Total Surcharged Fees | Total amount of merchant fees surcharged to your customers |
Total Absorbed Fees | Total amount of merchant fees absorbed by you (supplier) |
Total Fee | Total amount of merchant fees (surcharged + absorbed) |
Total Refunded | Display the partial or full refunded amount (if applicable) |
Settled Amount | Total amount settled to your nominated bank account |