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Settlement Report

Enable and setup the email recipient of your settlement report from ezyCollect Payments

Bill avatar
Written by Bill
Updated yesterday

What is a Settlement Report?

This report outlines the amount that is settled to your nominated bank account on a daily basis provided that there are funds to be transferred based on your transaction activities.

Please note that default settlement period is two (2) business/banking days; take into account if there are public holidays.

For example:

  • Your customer pays you on Monday, this will appear in your Wednesday settlement report

  • Your customer pays you on the weekend, this will appear in your Tuesday settlement report

  • All payments are displayed in the Transactions Page so you can check the status whether they have been settled or it failed

Important information:

  • Settlement reports are generated on a daily basis and will be sent to you if there's a scheduled settlement of fund(s) on that day. The report is automatically sent to your nominated email address between 11:00am - 2:00pm AEST.

  • What's included in the Settlement Report:

    • Credit Card - All payouts completed for the day

    • Bank Transfer - All transactions that were cleared the day before and scheduled for settlement on the day.

  • Note: The bank transactions in the settlement report can be settled up until 7pm AEDT/AEST. This means you may not see some bank transfers in your bank account until 7pm that same day. You can check the status of these payments in your Transactions Page.

  • Settlement report settings are configured during activation of ezyCollect Payments. For any changes and/or requests, please reach out to payments@ezycollect.com.au

Sample Settlement Report Email

The email body includes a table to show breakdown of settled amounts between different supported card types as well as a separate table for bank transfer transactions.

The attached detailed report (external file) shows the actual breakdown per transaction and includes other important details for reconciliation such as transaction references (invoice, sales order numbers), payment amount, merchant fees, settled amount, etc.
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Sample screenshot of the attached detailed report below:

Definitions for the key columns on the attached detailed report

Payment Related To

Refers to the transaction reference/description

Requested Amount

Total payment amount excluding applicable merchant fees

Payment Amount

Total charged including surcharged merchant fees

Total Surcharged Fees

Total amount of merchant fees surcharged to your customers

Total Absorbed Fees

Total amount of merchant fees absorbed by you (supplier)

Total Fee

Total amount of merchant fees (surcharged + absorbed)

Total Refunded

Display the partial or full refunded amount (if applicable)

Settled Amount

Total amount settled to your nominated bank account

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