For the B2C market, SMSs are more effective than emails, with a higher deliverable rate than email. Why not add them to your communication work flow?

Here's how to enable SMS:

  • Contact us at or chat to one of our team as  this is a function that we enable on request. 

  • Set up SMS in the Communications Workflow (see below)

  1.  Click Communication Rules from the left menu.

  2. In the Communication Workflow, click View and Edit next to the follow-up you wish to set as an SMS.

  3. From the Communication Type drop down menu, select SMS.

  4. Edit the template provided.

  5. Click Preview to see how your SMS displays on mobile.  

  6. Once you're happy with your text, click Save and Enable.

  7. Confirm this setting on the pop-up page that appears.

There are currently two packs of SMS available*:

  1. $15 +GST for 100 SMS a month. 

  2. $30 +GST for 300 SMS a month.

*Pricing is for AUS and NZ and excl of GST. If you are based outside of Australia and New Zealand please contact us to give you a quotation.

*Unused SMS packs cannot be carried over the following month.

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