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Your customer contact as default ezyCollect communications recipient
Your customer contact as default ezyCollect communications recipient

How to check which of your customer's contact is the ezyCollect default communications recipient?

Dominic avatar
Written by Dominic
Updated over a week ago

When we sync your customer contacts data in ezyCollect, we bring in all the contact details that is created in your accounting system. 

Default customer contact rules apply depending on your accounting or ERP software to tell ezyCollect which customer contacts are tagged to Receive All Communications which will be the default ezyCollect automated communications recipient/s. 


Please note: 

1. All of your customer contact details are synced to your ezyCollect instance.

2. Customer contacts that are synced from your accounting/ERP software cannot be edited in ezyCollect. You will need to make the changes in your accounting software and then sync afterwards to update the data.

3. The tag Receive All Communications will automatically be in place to specific customer contacts (as shown below). 

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